Get into Retail
Aimed at 16-25 year olds, the Get into
programme is a taster course designed to give young people the
skills and qualifications required to gain employment.
Offering work experience and industry
recognised certification combined with support and confidence
building, the Get into programme really helps prepare participants
for the world of work.
Get Into Retail
The Get into Retail programme offers participants an insight
into a career in the retail industry and is delivered in
partnership with Lifeskills Centres.
Over the course of the five-week programme, young people work on
core customer care modules including; key skills in retail;
confidence building, assertiveness and job application skills,
before spending time on work experience at a leading retail outlet.
From stock taking to customer services, each member of the
team gets an all encompassing experience of life
in-store.
Partnerships with major retailers are key to the success of the
programme and provide participants with invaluable experience of
life in the retail sector. One such retailer which has
pledged its support to The Trust is Marks & Spencer, who, for
that past seven years has provided a number of work experience
placements for those participating on the course and has also acted
as host at for the end of course celebration.
This video gives an overview of the programme and insight into
the young people in action.
Course Overview:
Week 1 – introduction to retail, selling
and marketing as well as looking at product features and
benefits
Week 2 – customer service skills,
advanced selling techniques and placement preparation
Week 3 – placement with a retail outlet
as well as mock interviews
Week 4 – placement with a retail outlet
as well as mock interviews
Week 5 – CV writing skills, celebration
event preparation, employability workshops and next steps